Atheris respects the privacy of customers, prospective customers and website visitors.
This policy explains how personal information may be collected, used, disclosed, protected and retained in connection with inquiries and services provided by Atheris.
1. Information We Collect
When someone requests a quotation, contacts Atheris or purchases services, we may collect information such as:
- Name and business or company name
- Email address and telephone number
- Project descriptions, drawings, specifications and uploaded files
- Requested services, quantities and project timelines
- Correspondence relating to estimates and orders
- Billing, invoicing and transaction records
Website hosting and security providers may also process technical information such as IP addresses, browser details and request logs as necessary to operate and protect the website.
2. How Information Is Used
Personal information is used for legitimate business purposes, including:
- Responding to inquiries
- Preparing quotations and estimates
- Communicating with customers
- Designing, manufacturing and delivering ordered products
- Managing payments and invoices
- Providing customer support
- Maintaining necessary business and accounting records
- Operating and securing the website
- Meeting legal obligations
Information is not used for unrelated purposes without appropriate authorization or another lawful basis.
3. Quote Forms and Service Providers
Atheris uses third-party services to operate parts of its website and business.
Quote requests may be processed through Tally Forms. Website hosting and security services may be provided through Cloudflare. Email, invoicing and other business service providers may process information needed to deliver their respective services.
Information shared with a service provider is limited to what is reasonably necessary for the relevant business purpose.
Service providers may process or store data outside Canada, where foreign laws may apply.
4. Consent and Communications
By voluntarily submitting an inquiry, visitors provide information so that Atheris can respond to the request and take related steps they authorize.
Atheris will seek consent where required for additional or unrelated uses of personal information.
Individuals can contact Atheris to ask questions about how their information is being used or to withdraw consent where legally permitted.
5. Information Retention
Personal information is retained only for as long as reasonably necessary to fulfill its business purpose, comply with applicable legal and accounting requirements, resolve disputes or meet legitimate recordkeeping needs.
When information is no longer required, Atheris will take reasonable steps to delete, securely dispose of or anonymize it, as appropriate.
6. Security
Atheris takes reasonable measures appropriate to the information involved to reduce risks of unauthorized access, disclosure, alteration or loss.
No internet transmission or electronic storage method is completely risk-free.
Customers should avoid submitting sensitive personal information unrelated to their project.
7. Website Technologies and External Links
Website infrastructure providers may use cookies or similar technologies needed for security, performance and basic website operation.
Additional analytics or advertising technologies, if introduced, will be disclosed as required.
The website may link to third-party platforms such as Instagram. Those platforms operate under their own privacy policies and practices.
8. Access, Corrections and Privacy Requests
Individuals may contact Atheris to request access to their personal information, request corrections, raise privacy concerns or inquire about deletion, subject to applicable legal limitations.
Atheris will respond to privacy requests in accordance with applicable law.
9. Policy Updates and Contact
This Privacy Policy may be updated as business practices, technologies or legal requirements change.
Material changes will be reflected in the published policy.
For privacy inquiries, contact:
Atheris
Email: info@atheris3d.com
Website: https://www.atheris3d.com
Location: Ontario, Canada